Packaging

The prices set forth in the offer are understood as being for Seller’s standard packaging. Any request from the Buyer for packing modification other than that which the Seller usually uses shall be charged to the Buyer.

Delivery - Carriage - Customs

All the products are sold on exworks 31, rue de l’Atlantique 44115 Basse-Goulaine FRANCE (ICC, Incoterms® 2020) or exworks 19301 SW 106th Avenue - Suite 4, MIAMI, FL 33157 – USA (ICC, Incoterms® 2020). The exworks warehouse origin is defined on each product, you may have some products exworks France and some exworks USA. Other terms and conditions may apply to special orders including freight collect, export orders, hazardous materials, etc. If products are damaged in transit, you must file claim directly with carrier. The Buyer is responsible for carriage, insurance and/or customs’ clearance, if any.

Delivery of the goods shall be made by the Buyer collecting the goods at the seller’s premises (France or USA premises) or, if some other place for delivery is agreed by the Seller delivering the goods to that place, with the Buyer paying the cost of carriage, insurance, customs, freight and/or others.

The delivery deadline shown on the order is approximate and does not imply a commitment by DLS. Any delay in the delivery of items does not entitle the Customer to cancel the order or compensation for penalty or damages.

Upon goods delivery Buyer must check that the number of packages is the same as the one shown in the shipping documents and that the package is unaltered and has not been damaged. Any damage to packages and/or goods or missing packages must be communicated immediately in written format by the Buyer on the delivery document of the forwarder/courier and reported to DLS within eight days from delivery. If the Customer fails to do so, DLS will not be liable for transport damage except if Seller is in charge of transport for Buyer's account. DLS is liable for theft and transport damage only when the forwarder is chosen by DLS and until his assignment has been terminated.

The buyer shall be responsible for complying with any legislation or regulations governing the importation of the goods into the country of destination and for payment of any duties thereon.

With dedicated in-house freight forwarders and partnerships with global couriers you can be assured of an unequalled worldwide delivery service.Our skilled quotation staff are experts at calculating the most cost-effective way of transporting your goods to you. For a fast accurate quotation including freight.

If your order is for overseas delivery or to a shipping agent in France or USA, if you need help shipping products abroad, our Logistic teams are here to support, contact them : spare.parts@dl-services.com